Nordic Hockey AS (“Nordic Hockey”) takes privacy seriously. This privacy policy informs users and visitors of www.nordichockey.no about how we, in line with the General Data Protection Regulation (GDPR), ePrivacy Regulation and the Personal Data Act, collect and process personal data and other information when using Nordic Hockey AS's website.

Privacy statement last updated

19 June 2023.

Who are we

Our company is called Nordic Hockey AS, and we are based in:

Old road 89
1475 THE FINE LAND
NORWAY

We can be contacted at:

post@nordichockey.no
Tel.: +47 928 62 597
Organization no.: 920 701 787

Our website address is: http://nordichockey.no .

What personal data we collect and why we collect it

When you visit our website, we record:

• Products you have viewed: we use this information to, for example, show you products that you have recently viewed.
• Products you have added to your wishlist: we use this information to show you your favorite products and to be able to create relevant email campaigns.
• Wish lists you have created: we keep a record of the wish lists you have created.
• We use cookies to keep track of which products you have placed in the shopping basket and in the wish list while you are on the website.
• Location, IP address and the type of browser used: we use this information to, among other things, estimate fees and shipping costs.
• Delivery address: we ask for this so that you can, among other things, estimate shipping costs when you place an order.

When you buy products from us, we will ask for information such as your name, invoice address, delivery address, email address, telephone number, card/payment details and optional account information such as username and password. We use this information, among other things, to:

• Send you information regarding your account and order
• Answer your questions, including any cancellations and returns
• Process payments and to prevent fraud
• Create your account in our online store
• Collect binding information, including to be able to calculate fees
• Improve our offer and selection in the online store
• Send you newsletters and the like, if you have agreed to receive such information
• If you create an account, we will collect your name, address, email address and telephone number, which will be used to facilitate future purchase processes

We store information about you for as long as is necessary for each individual purpose and case, and for as long as we are no longer obliged to store the information. For example, we will store information about purchases for 3 years because we are obliged to do so through the Norwegian Accounting Act. This includes your name, email address, billing address and delivery address.

Comments

When visitors enter comments on our website, we will collect data entered in the comment fields, and at the same time register the visitor's IP address and type of browser used in order to prevent spam.

An anonymous text string generated on the basis of your email address (also called a "hash") may be sent to the Gravatar service to verify whether you have an account there. Gravatar's privacy statement can be found here: https://automattic.com/privacy/ . After your comment has been approved, your profile picture will be visible to anyone associated with your comment.

Media

If you upload photos to our website, you should avoid uploading photos that contain information about the location where the photo was taken (EXIF GPS). Visitors to the website can download location data from images on the website.

Contact form

When filling in our contact form, you will be asked to fill in the following information: first name, last name, email address and description of your enquiry. We retain this information for a certain period of time for use in customer service. We will not use this information for marketing purposes.

Subscribe to newsletters

If you choose to subscribe to our newsletter, you will be asked to provide the following information: first name, last name and your email address. We use this information to tailor the best possible newsletter and other marketing material aimed at you and your interests.

Information cookies

Cookies (also called cookies) are small files that a website or its partners send to your hard drive through your browser, if you approve the use of these cookies when visiting the website.

We use cookies to:

• Remember which products have been added to the cart.
• Understand and save user preferences for subsequent visits to the website.
• Keeping advertisements in order.
• Compiling aggregate data regarding page traffic and page interactions in order to offer the best possible user experience. We may choose to use trusted third-party services that collect this information on our behalf.

You can choose for your computer to warn you every time cookies are sent, or you can choose to turn off all cookies. You do this through your browser. By turning off cookies, it will not affect your user experience on the website.

Embedded content from other websites

Articles on our website may contain embedded content from other websites (for example videos, images, articles, etc.) This content can be considered as if you are viewing the content on the other website.

These websites may collect data about you, use cookies, use additional third-party tracking, and track your interactions through the embedded content. This includes tracking through the fact that you have an account that you are logged into.

Google Analytics

Nordic Hockey AS uses Google Analytics to gain a broader understanding of how our website is used. Data such as "Pages viewed" and "Time spent on the page" are stored in Google Analytics.

You can choose not to make your activity on the website available to Google Analytics by installing the Google Analytics opt-out browser add-on .

Who we share your data with

In order to be able to offer some of our services, we have chosen to use third-party providers. This means that we have to share some personal data with the relevant providers.

Nordic Hockey AS follows up both organizationally and technically to ensure that this information is handled in as safe and secure a way as possible. These third-party providers will have to process and use your data based on our purpose described in this privacy policy.

Nordic Hockey AS is responsible to you for ensuring that the processing and use of this information by third-party providers is carried out correctly and legally.

Nordic Hockey AS can share this information with countries outside the EU/EEA's borders, if one or more of our partners are based there. If this information is shared outside these boundaries, Nordic Hockey AS will ensure that the processing and use of this information by third-party providers is carried out correctly and legally. We will make this information available if we are required to do so by law or if we, as a company, have to do so to protect the company's rights and/or to comply with a legal decision. Regardless, our first priority is to ensure that your personal data is protected.

Nordic Hockey AS will not resell your personal data to a third party unless you have consented to this. We may, if Nordic Hockey AS decides to divide, sell, buy or merge the company with another, or in some other way choose to reorganize the company, choose to transfer your personal data to potential or actual buyers and their potential advisors .

Which third-party providers we receive data from

Facebook, Inc. (“Facebook”)

Nordic Hockey AS uses a so-called Facebook pixel to collect information about our visitors for use in our marketing.

Details regarding the cookies Facebook uses and which data are collected can be found here: ( https://www.facebook.com/policies/cookies/ ).

You can opt out of targeted marketing from Facebook here: https://www.facebook.com/help/568137493302217

Klaviyo

It is possible that we send you information via newsletters and other channels aimed at marketing, based on the preferences you have given on how we can contact you. If you add items to the shopping cart, we will store the information for up to 30 days on our servers. This information is saved in case you switch devices and want to come back to complete the purchase another day. The information is also stored in order to further adapt the content of newsletters and e-mails to you.

We use Klaviyo's services to be able to send you emails with market-oriented content. You can read more about their privacy policy here .

What we share with others

We share information with third-party providers who help us process orders and deliver the online store service; for example -

Payments

We accept payments through PayPal and Stripe. When the payment is processed, some of your information will be transferred to PayPal or Stripe, including information necessary to complete or process the payment, such as purchase price and payment information.

Please see the PayPal Privacy Policy for more details.
The Stripe Privacy Policy can be found here .

We do not collect or store your card details. This information is transferred directly to our third-party actors PayPal and Stripe, and follows their privacy statements. These payments must comply with standards set by PCI-DSS which is led by the PCI Security Standards Council, which is a joint collaborative body that includes Visa, Mastercard, American Express and Discover, among others. PCI-DSS's guidelines and requirements contribute to a safer and more secure purchase process.

Shipping providers

Our shipping providers may use personal information (information such as name, contact information and purchase details) in connection with various activities such as (i) use of their websites and applications, (ii) shipping which includes delivery and collection of goods, (iii) requests to track packages and respond to inquiries, (iv) events in which they participate, (v) campaigns and other offers, and (vi) conversations with customer service and the payment department where the conversation(s) may be recorded.

Read more about Bring's privacy statement here .
Read more about Posten Norge's privacy statement here .

How long we store information about you

If you leave a comment, the comment and information about the comment will be stored indefinitely. This is so we can recognize follow-up comments and approve them automatically instead of putting them in a queue where they have to be manually approved by an editor.

If you register on our website, personal data that you provide in your user profile is also stored. All users can view, edit and delete their own personal data at any time (except username). Our administrators can also view and edit this information.

When you place an order on our website, we will keep your purchase information until you ask us to delete the information. If you ask us to delete the information, we will ensure that the information will be deleted completely from our systems.

Your rights regarding information we hold about you

If you have given your consent regarding the collection, storage and processing of your personal data (with a view to the approval of marketing material via e-mail), then you can withdraw your consent at any time.

If you have an account on our website or have left comments, you can ask us to receive an export file containing the personal data we hold about you. This includes all data you have provided to us. You can also request that we delete all personal data we have about you. This does not include information that we are required to store for administrative, legal or security reasons.

For more information regarding the new Personal Data Act and the EU General Data Protection Regulation (GDPR) and your rights, read more about this here .

How we protect your personal data

In order to be able to protect your personal data and to prevent and prevent hacking and other attacks, Nordic Hockey AS has taken various measures. Our job is to prevent your personal data from being shared with authorized parties, misused or made public. Nordic Hockey AS gives access to your personal data only to employees who need access to be able to complete their work tasks. Employees who gain access must treat the information confidentially and otherwise follow the company's routines and privacy statement.

Changes

We will update this privacy policy from time to time in response to changes in legal, regulatory and operational requirements. We will notify you of such changes, and when they will come into force, by updating the section "Privacy notice last updated" and otherwise comply with applicable law. Your continued use of our website and its services after such changes have been implemented will constitute acceptance of these changes. If you do not accept these changes, you should stop visiting our website and using our services.

Contact information

For any questions regarding our privacy policy, these can be addressed to: post@nordichockey.no .